Our Story

Built by people who've worked inside the moving industry.

We've spent years on the carrier side — dispatch, compliance, customer rescue calls. Moving Support is what we wish every customer had walked in already knowing.

0 broker fees taken
100% FMCSA-verified directory
48 states covered
What We Stand For

Three principles. No exceptions.

Most "moving advice" online is paid placement. Ours isn't. Here's what that actually means in practice.

01

We don't sell moves.

No broker fees. No referral commissions. No "preferred partners" that pay for placement. The minute that exists, advice stops being honest — so it doesn't exist here.

02

We don't auction your info.

Free consultations go directly to our team — not a lead network. We don't sell your phone number to twelve movers who'll call you simultaneously for the next 48 hours.

03

We cite the rule.

Every regulation we mention has a CFR section. Every cost number traces to AMSA, DOT, or carrier filings. No made-up "industry averages" — the data you read is the data we used.

The problem with most "moving advice" online

Search "best movers" and you'll land on a page that looks like an article. It isn't. Most of those rankings are paid placements from lead-broker networks — companies that don't move anything, but sell your phone number to whichever moving company pays the most that day. The "expert review" was written to justify whichever mover bid highest.

The problem isn't that the advice is wrong. It's that the incentives are inverted. The site you're reading isn't trying to help you find the right mover — it's trying to maximize the value of you, the lead.

The legitimate movers — most of them — would rather you arrived at their door already knowing the FMCSA rules. Educated customers are easier to serve and harder to defraud.

What we do differently

Moving Support is an independent advisory site. We publish three things:

  • Plain-English guides on how the industry actually works — pricing, regulation, contracts, the specific tactics shady movers use, and the legitimate-but-confusing fees that surprise people on moving day.
  • A vetted mover directory across the lower 48 states. Every listing has been screened for licensing, insurance, complaint history with the FMCSA and BBB, and pricing transparency.
  • Free move consultations — talk to a real person who's been on the carrier side of moves for years. We'll tell you what your move should actually cost, what red flags to watch for, and which questions to ask the movers you're considering.

Who we are

Moving Support was built by people who've spent years on the carrier side of the logistics industry — dispatch, carrier compliance, long-haul transportation, and the customer-rescue calls that come in when something goes sideways on moving day. We've seen moves from inside dispatch offices, inside trucks, and inside the call centers that field "I think I'm being scammed" calls from customers whose belongings are sitting on a truck in another state.

That history is the reason we publish what we do. The moving industry has a small fraction of bad actors who do enormous damage to consumer trust. Helping educated customers walk into a move with their eyes open is the most leverage we can apply.

How We Vet

The five-point check every directory listing passes.

Before any mover appears in our directory, they clear all five. We re-check annually. Movers who develop a pattern of complaints get removed.

1

Federal license

Active USDOT and MC numbers verified directly in the FMCSA SAFER database. Required for any interstate move.

2

State license

Active state license where the state issues one — California, Florida, New York, and others have separate state licensing on top of federal.

3

Insurance

Cargo and liability coverage at FMCSA-required minimums or higher. Lapsed coverage = removed listing.

4

Complaint history

24-month review across FMCSA, BBB, and state attorney-general consumer reports. Patterns of unresolved complaints disqualify a mover.

5

Pricing transparency

Published rate ranges, written estimates with itemized fees, and willingness to issue binding estimates for interstate jobs.

Editorial standards

Every guide on this site is written or reviewed by someone with direct industry experience. We cite the specific FMCSA regulation (49 CFR §...) where applicable — not because regulations are exciting reading, but because knowing the rule by number is what moves a complaint from "they were rude" to "they violated a federal regulation." That distinction matters when you're filing a claim.

When we publish cost ranges, those numbers come from real industry data — published carrier rate books, AMSA averages, and DOT carrier filings — not made-up "average" numbers a competitor pulled from another competitor's site.

We update guides when regulations change, when industry practice shifts, or when a reader points out something we got wrong. If you find an error, tell us — we'd rather fix it than be wrong.

What this site doesn't do

  • We don't physically move anything ourselves. Moving Support is an online advisory service. The actual moving is done by the licensed carriers in our directory.
  • We don't sell your information. The free move consultation form is reviewed by us, not auctioned to a lead network.
  • We don't run affiliate promos or "free estimate" funnels. The "Get Help" button anywhere on this site goes to a real conversation with our team — not a redirect to a lead-broker checkout.
Verified Against

The data sources we cross-check.

Every mover in our directory is verified against — and every cost figure we publish is sourced from — these public databases. Verify any of them yourself.

  • FMCSA SAFER Carrier registration, USDOT/MC numbers, insurance status, crash + inspection history
  • FMCSA NCCDB Consumer complaint database — every complaint filed against an interstate mover
  • State licensing boards Active in-state moving licenses (CA PUC, FL DBPR, NY DOT, TX DMV, etc.)
  • BBB Better Business Bureau ratings, accreditation status, complaint trends
  • AMSA + DOT carrier filings Published rate data, industry cost averages, mileage and weight rates
Got a Move?

Talk to a real move advisor.

Free, no spam, no sales pressure. We'll tell you what your move should cost, what red flags to watch for, and which movers we'd actually recommend on your route.

Or reach us directly: [email protected]